{"page":{"id":"01JGBY6SXZ5B7XAV0K4CFM96F0","name":"Miro","url":"https://status.miro.com/","updated_at":"2026-09-09T14:24:41Z"},"incidents":[{"id":"01M217GEGMY6HFGHHKXMZ8S1Z9","name":"Sign-in with username and password is unavailable","status":"resolved","created_at":"2026-09-08T19:21:52Z","updated_at":"2026-09-09T14:24:41Z","resolved_at":"2026-09-09T14:24:41Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01M238X0GVEM6F4MS7PVJ1A3N2","body":"The issue affecting sign-in has now been resolved by removing the option to login with password.  If you continue to experience any issues, please reach out to our support team","created_at":"2026-09-09T14:24:41Z","display_at":"2026-09-09T14:24:41Z","incident_id":"01M217GEGMY6HFGHHKXMZ8S1Z9","status":"resolved","updated_at":"2026-09-14T09:29:43Z"},{"id":"01M217GEGMTCCHCF3770SGHGSV","body":"Sign in with password is currently unavailable. Please sign in with \u003chttps://miro.com/login/passwordless/\u003e\nLogin via SSO and social login is unaffected","created_at":"2026-09-08T19:21:52Z","display_at":"2026-09-08T19:21:52Z","incident_id":"01M217GEGMY6HFGHHKXMZ8S1Z9","status":"investigating","updated_at":"2026-09-08T19:21:52Z"}]},{"id":"01M1C3Q046HQDEZ69N9ZNFK5H2","name":"Intermittent Issues with User Registration and Login","status":"resolved","created_at":"2026-08-31T14:31:29Z","updated_at":"2026-08-31T15:57:15Z","resolved_at":"2026-08-31T15:57:15Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01M1C8M1PG9EC3ZXSBDVK45XDN","body":"The issue affecting user registrations and logins has been resolved. Normal system operations have resumed.","created_at":"2026-08-31T15:57:15Z","display_at":"2026-08-31T15:57:15Z","incident_id":"01M1C3Q046HQDEZ69N9ZNFK5H2","status":"resolved","updated_at":"2026-08-31T15:57:15Z"},{"id":"01M1C7KTRV7DMWF1R76NAVK3AV","body":"We have successfully implemented a fix and closely monitored the results. We can confirm that user registration and login processes are fully recovered and functioning normally. Thank you for your patience while we worked to resolve this issue.","created_at":"2026-08-31T15:39:40Z","display_at":"2026-08-31T15:39:40Z","incident_id":"01M1C3Q046HQDEZ69N9ZNFK5H2","status":"monitoring","updated_at":"2026-08-31T15:39:40Z"},{"id":"01M1C3Q046HH1WX0V9TZQKDQRF","body":"We are currently identifying an issue affecting a small percentage of users attempting to log in or register. Some users may encounter an error when trying to sign up or sign in to Miro.\n\nWorkaround: If you encounter an error during registration, please refresh the page and try again. A subsequent attempt should be successful.\n\nOur engineering team is actively looking into the root cause, and we will provide another update shortly. We apologize for any inconvenience this may cause.","created_at":"2026-08-31T14:31:29Z","display_at":"2026-08-31T14:31:29Z","incident_id":"01M1C3Q046HQDEZ69N9ZNFK5H2","status":"identified","updated_at":"2026-08-31T14:31:29Z"}]},{"id":"01KS5HMCMPZTHS7FX5B5HSYTWP","name":"Functionality degradation in Miro AI","status":"resolved","created_at":"2026-05-21T15:14:28Z","updated_at":"2026-05-21T18:56:18Z","resolved_at":"2026-05-21T18:56:18Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KS5YAJS0EQXMTDKWFJ5145ZK","body":"The issue affecting Miro AI has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-05-21T18:56:18Z","display_at":"2026-05-21T18:56:18Z","incident_id":"01KS5HMCMPZTHS7FX5B5HSYTWP","status":"resolved","updated_at":"2026-05-21T18:56:18Z"},{"id":"01KS5S82RQHND2BR9Y2J5SX83F","body":"We have implemented a fix. Miro AI availability has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2026-05-21T17:27:33Z","display_at":"2026-05-21T17:27:33Z","incident_id":"01KS5HMCMPZTHS7FX5B5HSYTWP","status":"monitoring","updated_at":"2026-05-21T17:27:33Z"},{"id":"01KS5HMCMP7K8A5J4WA81TE56T","body":"We are currently investigating reports of functionality degradation affecting Miro AI. Users may experience slower response times, delays or unavailability when accessing Miro AI. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2026-05-21T15:14:28Z","display_at":"2026-05-21T15:14:28Z","incident_id":"01KS5HMCMPZTHS7FX5B5HSYTWP","status":"investigating","updated_at":"2026-05-21T15:14:28Z"}]},{"id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","name":"Miro is partially down","status":"resolved","created_at":"2026-05-04T16:23:54Z","updated_at":"2026-05-04T19:01:22Z","resolved_at":"2026-05-04T19:01:22Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KQT5VKYZ7M3WSEKZY21N7RVZ","body":"The partial outage affecting Miro has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-05-04T19:01:22Z","display_at":"2026-05-04T19:01:22Z","incident_id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","status":"resolved","updated_at":"2026-05-04T19:01:22Z"},{"id":"01KQT40WVCCDHKN9VX1MDGME6J","body":"We observe core access to Miro has been restored following the deployment of a fix for the primary issue. We're going to continue to monitor.\n\nPlease reach out to our support team if there are any access issues.","created_at":"2026-05-04T18:29:17Z","display_at":"2026-05-04T18:29:17Z","incident_id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","status":"monitoring","updated_at":"2026-05-04T18:29:17Z"},{"id":"01KQT3J8MKG440TMN077A9QW60","body":"Core access to Miro has been restored following the deployment of a fix for the primary issue. Our team is now actively preparing a resolution for a secondary issue, which may cause some add-on functionalities to remain an issue.\n\nWe will provide our next update within 30 minutes.","created_at":"2026-05-04T18:21:18Z","display_at":"2026-05-04T18:21:18Z","incident_id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","status":"identified","updated_at":"2026-05-04T18:21:37Z"},{"id":"01KQT1XDEY3D1P0815N98ESMFG","body":"We identified two issues causing the partial outage. We have addressed the first issue. Our team is continuing to investigate and preparing a fix for the second issue. We will confirm the status as updates occur.","created_at":"2026-05-04T17:52:26Z","display_at":"2026-05-04T17:52:26Z","incident_id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","status":"identified","updated_at":"2026-05-04T17:52:26Z"},{"id":"01KQSZS4RANBX82VQ1CJHW83CG","body":"We have identified the cause of the ongoing partial outage, tracing it to a recent database connection update. Our team is actively working on a resolution to restore full service performance.\n\nPlease note that this issue impacts all customers with EU data residency, irrespective of where users are physically located. Services for US and Australia data residency customers remain unaffected.\n\nWe will provide our next update within 30 minutes.","created_at":"2026-05-04T17:15:09Z","display_at":"2026-05-04T17:15:09Z","incident_id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","status":"identified","updated_at":"2026-05-04T17:15:09Z"},{"id":"01KQSWV9S32YVKHTDBDF8KQZ80","body":"We are currently investigating reports of Miro not being fully accessible. Users may experience slower response times or delays when accessing the Application. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2026-05-04T16:23:54Z","display_at":"2026-05-04T16:23:54Z","incident_id":"01KQSWV9S3DGDDJ6WDQ6NEQD1E","status":"investigating","updated_at":"2026-05-04T16:23:54Z"}]},{"id":"01KQAAGPH5QCZE34W1TRM0EA1Q","name":"Some users experienced issues with AI features","status":"resolved","created_at":"2026-04-28T15:14:56Z","updated_at":"2026-04-28T15:38:47Z","resolved_at":"2026-04-28T15:38:47Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KQABWCH4Y9BGFM37ER6FER52","body":"Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.","created_at":"2026-04-28T15:38:47Z","display_at":"2026-04-28T15:38:47Z","incident_id":"01KQAAGPH5QCZE34W1TRM0EA1Q","status":"resolved","updated_at":"2026-04-28T15:38:47Z"},{"id":"01KQAAGPH5DVDQTFT1A5QBRZ52","body":"Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.","created_at":"2026-04-28T15:14:56Z","display_at":"2026-04-28T15:14:56Z","incident_id":"01KQAAGPH5QCZE34W1TRM0EA1Q","status":"monitoring","updated_at":"2026-04-28T15:14:56Z"}]},{"id":"01KKHEQEPYS4BC7ANWTRANAAHY","name":"Board access issue","status":"resolved","created_at":"2026-03-12T16:40:25Z","updated_at":"2026-03-12T19:49:00Z","resolved_at":"2026-03-12T19:49:00Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KKHSGRN74JKA1Y8J40BXCK8T","body":"Incident was resolved. Thank you for your patience. Board functionality is back to normal.","created_at":"2026-03-12T19:49:00Z","display_at":"2026-03-12T19:49:00Z","incident_id":"01KKHEQEPYS4BC7ANWTRANAAHY","status":"resolved","updated_at":"2026-03-12T19:49:00Z"},{"id":"01KKHS12PPR9N8F6V0HYZCK8JB","body":"We have implemented a fix for the boards not opening issue (Only boards with sticky stacks were affected). Functionality should be returning to normal. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2026-03-12T19:40:26Z","display_at":"2026-03-12T19:40:26Z","incident_id":"01KKHEQEPYS4BC7ANWTRANAAHY","status":"monitoring","updated_at":"2026-03-12T19:40:26Z"},{"id":"01KKHEQEPY5DQZVA5DSTK90BN5","body":"We are currently fixing an issue affecting board access in our platform. Some users may experience difficulties opening or accessing their boards. Our team is actively working on a resolution and we will provide updates as soon as we have more information. We apologize for any disruption this may cause.","created_at":"2026-03-12T16:40:25Z","display_at":"2026-03-12T16:40:25Z","incident_id":"01KKHEQEPYS4BC7ANWTRANAAHY","status":"identified","updated_at":"2026-03-12T16:40:25Z"}]},{"id":"01KJWXGPVC0QZMDWH3XQNTCM1J","name":"Issue affecting our service performance","status":"resolved","created_at":"2026-03-04T17:14:50Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2026-03-04T17:41:39Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KJWZ1TJAJ3S49ZAFGH4B6T1V","body":"Issue is resolved. ","created_at":"2026-03-04T17:41:39Z","display_at":"2026-03-04T17:41:39Z","incident_id":"01KJWXGPVC0QZMDWH3XQNTCM1J","status":"resolved","updated_at":"2026-03-04T17:41:39Z"},{"id":"01KJWYX8ZW8YZP8D588DSGHWV3","body":"Performance should have returned to normal. We are still monitoring to ensure the experience is restored.","created_at":"2026-03-04T17:39:10Z","display_at":"2026-03-04T17:39:10Z","incident_id":"01KJWXGPVC0QZMDWH3XQNTCM1J","status":"monitoring","updated_at":"2026-03-04T17:39:10Z"},{"id":"01KJWY2PX3ZEW40WQBP59FXE9Z","body":"Identified the issue and have mitigated the impact. We will continue monitoring and take more follow up actions.","created_at":"2026-03-04T17:24:39Z","display_at":"2026-03-04T17:24:39Z","incident_id":"01KJWXGPVC0QZMDWH3XQNTCM1J","status":"monitoring","updated_at":"2026-03-04T17:24:39Z"},{"id":"01KJWXGPVCS2NS6XEBBE8TAXM1","body":"We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation.\n\nCurrent Impact:\nUsers may experience slow loading times or failures when attempting to open boards and spaces.\n\nWhat We're Doing:\nOur engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance.\n\nNext Steps:\nWe will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.","created_at":"2026-03-04T17:14:50Z","display_at":"2026-03-04T17:14:50Z","incident_id":"01KJWXGPVC0QZMDWH3XQNTCM1J","status":"investigating","updated_at":"2026-03-04T17:14:50Z"}]},{"id":"01KJD245QK5ZAEPPHNPVA8H7JB","name":"MCP server performance degraded","status":"resolved","created_at":"2026-02-26T13:27:31Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2026-02-26T13:36:04Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KJD2KTM44ZTM2SRQEN2X6FTB","body":"The Performance Degradation affecting MCP server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-02-26T13:36:04Z","display_at":"2026-02-26T13:36:04Z","incident_id":"01KJD245QK5ZAEPPHNPVA8H7JB","status":"resolved","updated_at":"2026-02-26T13:36:04Z"},{"id":"01KJD245QKJ62MG76X8YSBQCZX","body":"We are currently investigating reports of Performance Degradation affecting Miro _MCP server_. Users may experience slower response times or delays when accessing the _MCP._ Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2026-02-26T13:27:31Z","display_at":"2026-02-26T13:27:31Z","incident_id":"01KJD245QK5ZAEPPHNPVA8H7JB","status":"investigating","updated_at":"2026-02-26T13:27:31Z"}]},{"id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","name":"Calls to Public API and MCP server are failing","status":"resolved","created_at":"2026-02-13T12:49:45Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2026-02-13T15:45:05Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KHBTTQ6HH8M1A28ART2J48RF","body":"The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-02-13T15:45:05Z","display_at":"2026-02-13T15:45:05Z","incident_id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","status":"resolved","updated_at":"2026-02-13T15:45:05Z"},{"id":"01KHBP3CZTQRMQH6MX3CHE3BD7","body":"We have implemented a fix. Errors has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2026-02-13T14:22:26Z","display_at":"2026-02-13T14:22:26Z","incident_id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","status":"monitoring","updated_at":"2026-02-13T14:22:26Z"},{"id":"01KHBMRQ5128KT8N55DTQSENEE","body":"Some users had trouble _with_ Public API and MCP server in US and AU as well. We have implemented a fix for this issue and our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2026-02-13T13:59:08Z","display_at":"2026-02-13T13:59:08Z","incident_id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","status":"monitoring","updated_at":"2026-02-13T13:59:08Z"},{"id":"01KHBK6MC77W49154KJJ13MCXR","body":"We have implemented a fix. Public API and MCP server error rates have returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2026-02-13T13:31:46Z","display_at":"2026-02-13T13:31:46Z","incident_id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","status":"monitoring","updated_at":"2026-02-13T13:31:46Z"},{"id":"01KHBJJQ0XVM47Z370YF8C5JKG","body":"We are continuing to work on resolving the issue for Public API and MCP server. We are applying and rolling out a fix to the affected systems. We are aiming to fully restore performance as soon as possible.","created_at":"2026-02-13T13:20:54Z","display_at":"2026-02-13T13:20:54Z","incident_id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","status":"identified","updated_at":"2026-02-13T13:20:54Z"},{"id":"01KHBGSP4CDY8WB4SZKRHP584T","body":"We identified the cause of the failing requests to our Public API. This includes requests to Miro MCP services. We are actively working on a fix to restore normal performance. We will provide further updates in _30 minutes._","created_at":"2026-02-13T12:49:45Z","display_at":"2026-02-13T12:49:45Z","incident_id":"01KHBGSP4C6WA0PXCPJ3NZC5K4","status":"identified","updated_at":"2026-02-13T12:56:20Z"}]},{"id":"01KFKC5JB1JDNFY7KB1J2PK55B","name":"Enterprise Guard Admin Console issues","status":"resolved","created_at":"2026-01-22T17:31:23Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2026-01-22T22:13:55Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KFKWAWXC40R656QHEYHB86RH","body":"The _issue_ affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-01-22T22:13:55Z","display_at":"2026-01-22T22:13:55Z","incident_id":"01KFKC5JB1JDNFY7KB1J2PK55B","status":"resolved","updated_at":"2026-01-22T22:13:55Z"},{"id":"01KFKPR43VN7FBGH1DBYY9T2HZ","body":"We are continuing to work on resolving the issue. _We are monitoring the process and_ aiming to fully restore performance shortly.","created_at":"2026-01-22T20:36:17Z","display_at":"2026-01-22T20:36:17Z","incident_id":"01KFKC5JB1JDNFY7KB1J2PK55B","status":"identified","updated_at":"2026-01-22T20:36:17Z"},{"id":"01KFKCEGWBM2YT3RTGQW33WAAV","body":"We identified the cause of the _increased error rates for Content Explorer and other parts of Admin console for Enterprise Guard users_. The issue is related to _a database issue._ We are actively working on a fix to restore normal performance. We will provide further updates as they are available_._","created_at":"2026-01-22T17:36:17Z","display_at":"2026-01-22T17:36:17Z","incident_id":"01KFKC5JB1JDNFY7KB1J2PK55B","status":"identified","updated_at":"2026-01-22T19:05:05Z"},{"id":"01KFKC5JB1BSYRY4SN2EDW6X17","body":"We are currently investigating reports of _Errors_ affecting _Enterprise Guard users_. Users may experience increased error rates in the Admin Console, while try to work with Content Explorer. Our engineering team has already identified the root cause working to mitigate the issue. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2026-01-22T17:31:23Z","display_at":"2026-01-22T17:31:23Z","incident_id":"01KFKC5JB1JDNFY7KB1J2PK55B","status":"investigating","updated_at":"2026-01-22T17:31:23Z"}]},{"id":"01KD4VCDPFY0JFB5R9BY2166QT","name":"Inability to upgrade/reactivate accounts from free/startup tier and start trials","status":"resolved","created_at":"2025-12-23T05:37:17Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-12-23T10:33:33Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KD5CAXGXQNQH0GYB6Y4TQHE6","body":"The issue affecting certain upgrade/trial start scenarios has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-12-23T10:33:33Z","display_at":"2025-12-23T10:33:33Z","incident_id":"01KD4VCDPFY0JFB5R9BY2166QT","status":"resolved","updated_at":"2025-12-23T10:33:33Z"},{"id":"01KD5405BH0SPZH1YKCAJG1BZF","body":"We have rolled out a fix to the affected systems and are seeing some improvement, but we are continuing to monitor the situation closely. We are aiming to fully restore performance shortly.","created_at":"2025-12-23T08:07:52Z","display_at":"2025-12-23T08:07:52Z","incident_id":"01KD4VCDPFY0JFB5R9BY2166QT","status":"monitoring","updated_at":"2025-12-23T08:07:52Z"},{"id":"01KD4Z2Q1AQHZA6S26NWEZDVHV","body":"We have implemented a fix and waiting for it to propagate to all relevant endpoints. Our teams are continuing to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2025-12-23T06:41:53Z","display_at":"2025-12-23T06:41:53Z","incident_id":"01KD4VCDPFY0JFB5R9BY2166QT","status":"monitoring","updated_at":"2025-12-23T06:41:53Z"},{"id":"01KD4VCDPFM0BP1D4XD718V7CX","body":"We are currently investigating reports of our Billing system affecting _account upgrades and reactivations, as well as starting trials._ Users may experience slower response times and errors when accessing the _Billing Upgrade pages_. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2025-12-23T05:37:17Z","display_at":"2025-12-23T05:37:17Z","incident_id":"01KD4VCDPFY0JFB5R9BY2166QT","status":"investigating","updated_at":"2025-12-23T05:37:17Z"}]},{"id":"01KCKY2CTE9QFX3W0FH4W2AJ6T","name":"Degraded service in US region","status":"resolved","created_at":"2025-12-16T15:57:08Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-12-16T16:20:00Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KCKZC8PZH2V7GT637CZ783GJ","body":"The degradation affecting our services has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-12-16T16:20:00Z","display_at":"2025-12-16T16:20:00Z","incident_id":"01KCKY2CTE9QFX3W0FH4W2AJ6T","status":"resolved","updated_at":"2025-12-16T16:20:00Z"},{"id":"01KCKY2CTEYQBMQ84RSBKSTYZ9","body":"We have identified a degradation in our services. The problem has been solved and functionality has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.","created_at":"2025-12-16T15:57:08Z","display_at":"2025-12-16T15:57:08Z","incident_id":"01KCKY2CTE9QFX3W0FH4W2AJ6T","status":"monitoring","updated_at":"2025-12-16T15:57:08Z"}]},{"id":"01KABMWHYWEXDX4PBHQ2JTH5Z4","name":"Ongoing incident with one of our providers - Cloudflare","status":"resolved","created_at":"2025-11-18T14:11:21Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-11-18T17:30:48Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01KAC09RHYRGVMK6G2J4YCCKW2","body":"Our services have returned to normal. We will continue to monitor the Cloudflare updates and change the status accordingly if needed.","created_at":"2025-11-18T17:30:48Z","display_at":"2025-11-18T17:30:48Z","incident_id":"01KABMWHYWEXDX4PBHQ2JTH5Z4","status":"resolved","updated_at":"2025-11-18T17:30:48Z"},{"id":"01KABMWHYWFY3DHQW27G81QNPD","body":"Due to an ongoing incident with one of our providers - Cloudflare (see status [here](https://www.cloudflarestatus.com/)) Miro is experiencing degradation of certain features like Prototypes and Slides. We are monitoring the situation and will provide continuous updates.","created_at":"2025-11-18T14:11:21Z","display_at":"2025-11-18T14:11:21Z","incident_id":"01KABMWHYWEXDX4PBHQ2JTH5Z4","status":"monitoring","updated_at":"2025-11-18T14:11:21Z"}]},{"id":"01K8T9K84X7XJB90J0KGT0QCSY","name":"Application degradation in the US data residency","status":"resolved","created_at":"2025-10-30T10:11:14Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-10-30T11:11:21Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01K8TD1ADYHACG6TVZ05VPEHCW","body":"Everything is operational again. Thank you for your patience!","created_at":"2025-10-30T11:11:21Z","display_at":"2025-10-30T11:11:21Z","incident_id":"01K8T9K84X7XJB90J0KGT0QCSY","status":"resolved","updated_at":"2025-10-30T11:11:21Z"},{"id":"01K8TC7NB51S4G0RWQH7J6C86Z","body":"We have resolved the root cause of the performance degradation in the US data residency and we are actively monitoring the system to ensure proper functionality.","created_at":"2025-10-30T10:57:20Z","display_at":"2025-10-30T10:57:20Z","incident_id":"01K8T9K84X7XJB90J0KGT0QCSY","status":"monitoring","updated_at":"2025-10-30T10:57:20Z"},{"id":"01K8T9K84X38E2YYZ7DZNSD7HR","body":"We identified the cause of the _Performance Degradation in the US data residency_. We are actively working on a fix to restore normal performance. We will keep the status page updated.","created_at":"2025-10-30T10:11:14Z","display_at":"2025-10-30T10:11:14Z","incident_id":"01K8T9K84X7XJB90J0KGT0QCSY","status":"identified","updated_at":"2025-10-30T10:11:14Z"}]},{"id":"01K81BQFCS8P3JDDJFGFWF6VMV","name":"User search degradation","status":"resolved","created_at":"2025-10-20T17:47:29Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-10-21T15:30:45Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01K83P9T8AB6JB88KTWSRNMZG5","body":"Following the completion of the rollout of a fix to all enterprise customers, the degradation affecting user search has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-10-21T15:30:45Z","display_at":"2025-10-21T15:30:45Z","incident_id":"01K81BQFCS8P3JDDJFGFWF6VMV","status":"resolved","updated_at":"2025-10-21T15:30:45Z"},{"id":"01K831S4B6B7XGYC88V15A4TNC","body":"We have completed the rollout of the fix for the user search degradation to enterprise customers with US and Australia data residency. We continue the gradual rollout of the fix to customers in the EU region.","created_at":"2025-10-21T09:32:06Z","display_at":"2025-10-21T09:32:06Z","incident_id":"01K81BQFCS8P3JDDJFGFWF6VMV","status":"identified","updated_at":"2025-10-21T09:32:06Z"},{"id":"01K830AQR39AQW891AB5202HHC","body":"We’re continuing the gradual rollout of the fix for the user search degradation. Many enterprise customers should already see recovery, with full resolution expected once the rollout completes.","created_at":"2025-10-21T09:06:46Z","display_at":"2025-10-21T09:06:46Z","incident_id":"01K81BQFCS8P3JDDJFGFWF6VMV","status":"identified","updated_at":"2025-10-21T09:06:46Z"},{"id":"01K82314TK21V0VFTRB8VGB6M4","body":"We have identified the cause of the degradation in user search and are gradually rolling out a fix across all of our enterprise customers. We appreciate your ongoing patience.","created_at":"2025-10-21T00:34:43Z","display_at":"2025-10-21T00:34:43Z","incident_id":"01K81BQFCS8P3JDDJFGFWF6VMV","status":"identified","updated_at":"2025-10-21T00:34:43Z"},{"id":"01K81BQFCSNCP34DWTP784Y1V2","body":"We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2025-10-20T17:47:29Z","display_at":"2025-10-20T17:47:29Z","incident_id":"01K81BQFCS8P3JDDJFGFWF6VMV","status":"investigating","updated_at":"2025-10-20T17:47:29Z"}]},{"id":"01K81J86Q4Y53CZGTXS2X7RBT5","name":"Miro degraded","status":"resolved","created_at":"2025-10-20T19:41:29Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-10-21T00:29:43Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01K822QZZY73W7H6M3YGQNYN42","body":"The issue affecting core Miro functionality has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-10-21T00:29:43Z","display_at":"2025-10-21T00:29:43Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"resolved","updated_at":"2025-10-21T00:29:43Z"},{"id":"01K821DDMMP483EC6EMSTMW7PS","body":"We have implemented a fix and service has returned to normal levels. Our team will continue to monitor systems closely to ensure stability. We will confirm the resolution if no further issues are detected.","created_at":"2025-10-21T00:06:28Z","display_at":"2025-10-21T00:06:28Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"monitoring","updated_at":"2025-10-21T00:06:28Z"},{"id":"01K820RV0TX4C3SASMBH5K0TCP","body":"Our engineering team continues to work towards restoring service. We will be updating this status every 30 minutes or until service is restored.","created_at":"2025-10-20T23:55:14Z","display_at":"2025-10-20T23:55:14Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"identified","updated_at":"2025-10-20T23:55:14Z"},{"id":"01K81YHHVVHDBPQHKFYH44NPXG","body":"Our engineering team continues to work towards restoring service. We will be updating this status every 30 minutes or until service is restored.","created_at":"2025-10-20T23:16:18Z","display_at":"2025-10-20T23:16:18Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"identified","updated_at":"2025-10-20T23:16:18Z"},{"id":"01K81WPE6CF5RNJZ2QW00FCW9P","body":"Our engineering team continues to work towards restoring service. We will be updating this status every 30 minutes or until service is restored.","created_at":"2025-10-20T22:44:01Z","display_at":"2025-10-20T22:44:01Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"identified","updated_at":"2025-10-20T23:09:04Z"},{"id":"01K81TBVH23MHXBBX5ANWGKMC5","body":"Our engineering team continue to work toward restoring service. We apologize again for any inconvenience caused.","created_at":"2025-10-20T22:03:17Z","display_at":"2025-10-20T22:03:17Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"identified","updated_at":"2025-10-20T22:03:17Z"},{"id":"01K81Q4Z3K03FJG4V6KM03QYWF","body":"Our engineering team continue to work toward restoring service. We apologize again for any inconvenience caused.","created_at":"2025-10-20T21:07:05Z","display_at":"2025-10-20T21:07:05Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"identified","updated_at":"2025-10-20T21:07:05Z"},{"id":"01K81J86Q4ARYZG9PDCCPDWA1X","body":"We are aware of degradation affecting core Miro functionality. Users may experience slower response times or errors. Our engineering team has identified the issue and is working on a fix. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2025-10-20T19:41:29Z","display_at":"2025-10-20T19:41:29Z","incident_id":"01K81J86Q4Y53CZGTXS2X7RBT5","status":"identified","updated_at":"2025-10-20T19:41:29Z"}]},{"id":"01K80CZ70SR41FT8JBV97YJZMA","name":"Potential Service Disruptions (External Incident)","status":"resolved","created_at":"2025-10-20T08:49:57Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-10-20T11:01:06Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01K80MFC70EC8HAGEPXJ8YYX3X","body":"Earlier disruptions were due to a significant Amazon Web Services outage. While AWS is completing their remediation, the majority of their services are now operational and we have observed recovery in multiple third-party systems.","created_at":"2025-10-20T11:01:06Z","display_at":"2025-10-20T11:01:06Z","incident_id":"01K80CZ70SR41FT8JBV97YJZMA","status":"resolved","updated_at":"2025-10-20T11:01:06Z"},{"id":"01K80CZ70SA6FCJYMJQ42VKGDR","body":"We’re aware of widespread external issues that may be affecting some third-party integrations with Miro. While Miro itself is fully operational, certain features may experience temporary disruptions until these external issues are resolved.","created_at":"2025-10-20T08:49:57Z","display_at":"2025-10-20T08:49:57Z","incident_id":"01K80CZ70SR41FT8JBV97YJZMA","status":"monitoring","updated_at":"2025-10-20T08:49:57Z"}]},{"id":"01K4S5A309MDBN7BZ55C5Q2EFD","name":"Issue with creating support requests for customers with language set to Japanese","status":"resolved","created_at":"2025-09-10T06:34:18Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-09-10T07:04:02Z","impact":"minor","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01K4S70GZA9F6RG3MKM6Y8S176","body":"The Learning centre issue affecting users in Japanese and Portuguese languages has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-09-10T07:04:02Z","display_at":"2025-09-10T07:04:02Z","incident_id":"01K4S5A309MDBN7BZ55C5Q2EFD","status":"resolved","updated_at":"2025-09-10T07:04:02Z"},{"id":"01K4S5WRAC3PGZTXYSG9MQCYE8","body":"We identified the cause of the issue which is affecting users using Miro in the Japanese and Portuguese languages. The issue is related to a software update that we are now fixing.  We will provide further updates in 15 minutes.","created_at":"2025-09-10T06:44:30Z","display_at":"2025-09-10T06:44:30Z","incident_id":"01K4S5A309MDBN7BZ55C5Q2EFD","status":"identified","updated_at":"2025-09-10T06:44:30Z"},{"id":"01K4S5A309SGYT93532HYT0MKA","body":"Customers with language set to Japanese are unable to raise support requests via the learning centre or access learning centre content.  While we are investigating - it is still possible to contact support by using the following link: \u003chttps://miro.com/contact/support\u003e\n\nOur engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2025-09-10T06:34:18Z","display_at":"2025-09-10T06:34:18Z","incident_id":"01K4S5A309MDBN7BZ55C5Q2EFD","status":"investigating","updated_at":"2025-09-10T06:34:18Z"}]},{"id":"01K30R1F4HZ0FK0KGQ49MRGQ62","name":"Issues with Tables and Timelines in EU region","status":"resolved","created_at":"2025-08-19T08:44:56Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-08-19T09:37:50Z","impact":"none","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01K30V2ANTWZY02PD3MZ6GXAAF","body":"The issue affecting Tables and Timelines has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-08-19T09:37:50Z","display_at":"2025-08-19T09:37:50Z","incident_id":"01K30R1F4HZ0FK0KGQ49MRGQ62","status":"resolved","updated_at":"2025-08-19T09:37:50Z"},{"id":"01K30SEW8AB7XGBYPNZ6KQT0ZR","body":"We have rolled out the fix. Tables and Timelines performance has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. ","created_at":"2025-08-19T09:09:44Z","display_at":"2025-08-19T09:09:44Z","incident_id":"01K30R1F4HZ0FK0KGQ49MRGQ62","status":"monitoring","updated_at":"2025-08-19T09:09:44Z"},{"id":"01K30R1F4HA1DX7EQ3HD40ANE7","body":"We identified the issue with Tables and Timelines that our customers may experience in EU region. We are actively investigating the issue and working on restoring normal performance. We will provide further updates when the fix is rolled out.","created_at":"2025-08-19T08:44:56Z","display_at":"2025-08-19T08:44:56Z","incident_id":"01K30R1F4HZ0FK0KGQ49MRGQ62","status":"identified","updated_at":"2025-08-19T08:44:56Z"}]},{"id":"01JYRYNQ6XR81R6TQFECK59RVC","name":"PDF Export Functionality Degraded","status":"resolved","created_at":"2025-06-27T15:04:08Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-06-27T15:19:08Z","impact":"none","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01JYRZH5N4YY56Y6NPZ43A9H95","body":"The issue affecting PDF export functionality has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-06-27T15:19:08Z","display_at":"2025-06-27T15:19:08Z","incident_id":"01JYRYNQ6XR81R6TQFECK59RVC","status":"resolved","updated_at":"2025-06-27T15:19:08Z"},{"id":"01JYRYNQ6XZPCHP0E8NW9AWCB7","body":"Our team has identified and is working to resolve an issue that is preventing users from exporting boards, frames, or widgets as high-quality PDF files.\n\nWe apologize for the inconvenience and appreciate your patience. We’ll share updates as soon as more information is available.","created_at":"2025-06-27T15:04:08Z","display_at":"2025-06-27T15:04:08Z","incident_id":"01JYRYNQ6XR81R6TQFECK59RVC","status":"identified","updated_at":"2025-06-27T15:04:08Z"}]},{"id":"01JYNWVMN7KTV2TDWEP2SGWR09","name":"Icons supplied via the Images and Icons tool may not appear in search results or load","status":"resolved","created_at":"2025-06-26T10:34:42Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-06-27T11:28:42Z","impact":"none","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01JYRJB7MX7GHHRT54ANMZB4MH","body":"The issue affecting icons in the Images and Icons tool has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-06-27T11:28:42Z","display_at":"2025-06-27T11:28:42Z","incident_id":"01JYNWVMN7KTV2TDWEP2SGWR09","status":"resolved","updated_at":"2025-06-27T11:28:42Z"},{"id":"01JYR0B63ZKFSH2PSRPMG2FDY7","body":"We’ve identified the root cause of the issue affecting icons in the Images and Icons tool and are working closely with our partner to restore full functionality. Icons may still be missing from search results or fail to save during this time. We apologize for the inconvenience and will continue to share updates as progress is made.","created_at":"2025-06-27T06:14:06Z","display_at":"2025-06-27T06:14:06Z","incident_id":"01JYNWVMN7KTV2TDWEP2SGWR09","status":"identified","updated_at":"2025-06-27T06:14:06Z"},{"id":"01JYNWVMN7NCGP23SXNZTGQYXX","body":"We are investigating a degraded performance of the Images and Icons tool. Icons supplied via this tool may not appear in search results, attempts to save these icons may fail. We’re working with the provider to resolve the issue and will provide updates as they become available.","created_at":"2025-06-26T10:34:42Z","display_at":"2025-06-26T10:34:42Z","incident_id":"01JYNWVMN7KTV2TDWEP2SGWR09","status":"investigating","updated_at":"2025-06-26T10:34:42Z"}]},{"id":"01JYDP8DKD64VJRJG9SVNB966D","name":"Potential issue with Sign up and Magic Link emails not being sent","status":"resolved","created_at":"2025-06-23T06:05:25Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-06-23T08:56:27Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01JYE01KDVAYJKFVFJ5D1VZ0HC","body":"The issue affecting sign in for new accounts has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-06-23T08:56:27Z","display_at":"2025-06-23T08:56:27Z","incident_id":"01JYDP8DKD64VJRJG9SVNB966D","status":"resolved","updated_at":"2025-06-23T08:56:27Z"},{"id":"01JYDTWYWDZV77DEHKNDRE7RHX","body":"We have implemented a fix. Our team will continue to monitor the systems closely to ensure stability. We advise users to try again if they did not receive a sign in email","created_at":"2025-06-23T07:26:32Z","display_at":"2025-06-23T07:26:32Z","incident_id":"01JYDP8DKD64VJRJG9SVNB966D","status":"monitoring","updated_at":"2025-06-23T07:26:32Z"},{"id":"01JYDS39YAR8436CPAXSTQK6SF","body":"We identified the cause of the sign-in issue. The issue is related to new accounts only. We are actively working on a fix to restore normal performance. We will provide further updates in 30 minutes.","created_at":"2025-06-23T06:55:03Z","display_at":"2025-06-23T06:55:03Z","incident_id":"01JYDP8DKD64VJRJG9SVNB966D","status":"identified","updated_at":"2025-06-23T06:55:03Z"},{"id":"01JYDP8DKDZXPP3P1YDJMWYY5C","body":"We are currently investigating reports of users not receiving emails allowing them to login when they first register. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2025-06-23T06:05:25Z","display_at":"2025-06-23T06:05:25Z","incident_id":"01JYDP8DKD64VJRJG9SVNB966D","status":"investigating","updated_at":"2025-06-23T06:05:25Z"}]},{"id":"01JW5Z03HSCDKHR515R7CN7VH3","name":"Users are unable to use Blueprint templates","status":"resolved","created_at":"2025-05-26T09:32:51Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-05-26T10:06:30Z","impact":"major","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01JW60XQ48JZ531DQVRWYXWNJD","body":"The issue affecting using Blueprints has been partially resolved. It is possible to create a Blueprint using the Preview option. We apologize for the inconvenience caused and appreciate your understanding","created_at":"2025-05-26T10:06:30Z","display_at":"2025-05-26T10:06:30Z","incident_id":"01JW5Z03HSCDKHR515R7CN7VH3","status":"resolved","updated_at":"2025-05-26T10:06:30Z"},{"id":"01JW5ZDYB83YW94TMFTC4Z4A8K","body":"We identified the cause of the issue with the Blueprints.  We are actively working on a fix to restore normal performance","created_at":"2025-05-26T09:40:24Z","display_at":"2025-05-26T09:40:24Z","incident_id":"01JW5Z03HSCDKHR515R7CN7VH3","status":"identified","updated_at":"2025-05-26T09:40:24Z"},{"id":"01JW5Z03HSVFH9XC3VWSXTVTTX","body":"We are currently investigating issues affecting opening and using Blueprint templates. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.","created_at":"2025-05-26T09:32:51Z","display_at":"2025-05-26T09:32:51Z","incident_id":"01JW5Z03HSCDKHR515R7CN7VH3","status":"investigating","updated_at":"2025-05-26T09:32:51Z"}]},{"id":"01JVM02CS6688D63V6VDB91RRD","name":"Degradation in image upload functionality within AI features","status":"resolved","created_at":"2025-05-19T10:05:14Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-05-19T14:16:20Z","impact":"none","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01JVMEE5D92A1D1RR2SN67AD3Z","body":"The issue causing degraded image upload functionality within AI features has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-05-19T14:16:20Z","display_at":"2025-05-19T14:16:20Z","incident_id":"01JVM02CS6688D63V6VDB91RRD","status":"resolved","updated_at":"2025-05-19T14:16:20Z"},{"id":"01JVM4XHKK8SYY2F29P9WG9GCB","body":"We've identified the root cause of the image upload issues affecting AI features and are working on a fix. ","created_at":"2025-05-19T11:29:58Z","display_at":"2025-05-19T11:29:58Z","incident_id":"01JVM02CS6688D63V6VDB91RRD","status":"identified","updated_at":"2025-05-19T11:29:58Z"},{"id":"01JVM02CS69EYK0RA5PVZMCBEC","body":"We’re currently investigating a degradation in image upload functionality within AI features. This is impacting related features like image generation and alteration, which may not work reliably.\nWe’ll share updates as we learn more.","created_at":"2025-05-19T10:05:14Z","display_at":"2025-05-19T10:05:14Z","incident_id":"01JVM02CS6688D63V6VDB91RRD","status":"investigating","updated_at":"2025-05-19T10:05:14Z"}]},{"id":"01JVM56TTA6ZD1KPQYQKN1V836","name":"Email Delivery Issue for Team Invitations","status":"resolved","created_at":"2025-05-19T11:35:03Z","updated_at":"2026-03-12T18:19:29Z","resolved_at":"2025-05-19T14:13:19Z","impact":"none","page_id":"01JGBY6SXZ5B7XAV0K4CFM96F0","incident_updates":[{"id":"01JVME8MQ2ECNR88HZBMZHX5FE","body":"The issue that was preventing team invitation emails from being delivered correctly has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.","created_at":"2025-05-19T14:13:19Z","display_at":"2025-05-19T14:13:19Z","incident_id":"01JVM56TTA6ZD1KPQYQKN1V836","status":"resolved","updated_at":"2025-05-19T14:13:19Z"},{"id":"01JVM56TTA6SG5PEHJGXB4VA2C","body":"We’ve identified an issue affecting some users on the Enterprise plan where team invitations are successfully created and processed, but the invitation email is not delivered to the invitee. We’ve identified the root cause and are working on a fix.","created_at":"2025-05-19T11:35:03Z","display_at":"2025-05-19T11:35:03Z","incident_id":"01JVM56TTA6ZD1KPQYQKN1V836","status":"identified","updated_at":"2025-05-19T11:35:03Z"}]}]}