From 14:41 to 17:20 UTC, a small percentage of users were experiencing database proxy performance issues. The issue has been fixed successfully within 2 h 39 min and everything is back up and running. Thank you for bearing with us!
Posted Nov 05, 2020 - 17:59 UTC
Monitoring
Some users were facing database proxy performance issues from 14:41 to 17:20 UTC. We have implemented a fix for this issue and are currently monitoring the results. We apologize for any inconvenience this may have caused and we appreciate your patience.
Posted Nov 05, 2020 - 17:29 UTC
Investigating
Some users have encountered an issue loading their dashboards and can see relevant error messages at the moment. We are aware of the issue and urgently working on its investigation.
Posted Nov 05, 2020 - 15:42 UTC
Monitoring
Some users were facing board performance issues from 14:41 to 15:01 UTC. We have implemented a fix for this issue and are currently monitoring the results. We apologize for any inconvenience this may have caused and we appreciate your patience.
Posted Nov 05, 2020 - 15:15 UTC
This incident affected: Web Site, Log in ability, and Application.